Every touchpoint.
One platform.
A Guest Portal for guests and a Staff Dashboard for teams — connected in real time on one system, no silos, no scattered tools.
How the platform connects guests and teams
1
Guest
Scan QR → mobile Guest Portal
2
EmberX
Routes, translates, stores, analyzes
3
Staff
Staff Dashboard on desktop
Guest Portal
The guest experience, app-free
A single QR link opens every service: chat, spa booking, dining, feedback, map and promotions — all in the guest's mobile browser.
- QR Check-in
- Auto-translate chat
- Spa & facility booking
- In-room dining
- Feedback
Staff Dashboard
Your hotel's operations hub
Every conversation, order, booking and feedback converges on one screen — routed to the right team, role-based access, and automated weekly reports.
- Division routing & order / booking management
- Broadcast, promotions & feedback management
- RBAC permissions & automated weekly reports
The technology behind the platform
Real-time WebSocket
Requests reach staff instantly.
Auto-translate
Real-time translation, 50+ languages.
RBAC
Granular role-based permissions.
PMS / POS
Integrates Opera, Mews and more.
See the platform live.
A demo on your real operational data — see exact cost & payback time.
